Tuesday, April 14, 2009

Custom Lead Management Software

Leads can be made more valuable now. One million question is how? The answer is a fully customized Lead Management Software solution. This not only helps in qualifying the leads at marketing and sales level but also provides a real time analysis of business prospects. An effective lead tracking software can help you turn leads into customers. On the other hand it is a value adds to the sales force because it helps identify which leads are worthwhile and where they need to put their focused effort.

Lead tracking software provides different user interfaces for lead management. Accessing the right interface users enter and modify leads and generate useful reports at their respective levels. An admin or owner of the application authorizes and assigns leads and tracks real time status with the help of lead management software.

To have a good understanding of the lead management software, it would be best we briefly know the standard workflow which I am going to describe now. First of all, leads get instantly inserted into the lead management software. At second step leads are automatically assigned to the sales agents as soon as they login. Here it is worth mentioning that the leads are assigned as per the defined business logic or rule for the respective sales agent or respective sales team. As the sales agents take action on the leads and enter details, their activity is tracked in real time by the authorized team leaders and managers. This altogether helps Managers and other senior employees in the hierarchy to monitor progress and analyze performance metrics.

Leads that are still to be converted are nurtured with automatic emails until they are finally ready or taken care of. All the sales converted leads that might be called deals at this stage are automatically sent to the backend and further taken care by the Project Management Team. In a nut-shell lead tracking software allows to understand marketing ROI, sales performance and useful metrics to help improve the business. Lead Management Solution does give results unless it is properly used and managed. Good companies not only provide lead tracking application but also help in training, implementing, adopting, optimizing and reorganizing the application to their clients and partners.

We would love to hear your suggestions and feedbacks about Lead Management Software, please write in to contact@zed-axis.com